Privacy Policy

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1. Introduction

Beyond Board Games Ltd. ("we", "us", "our") is committed to protecting and respecting your 

privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data 

when you use our website or make a purchase from us. Please read this policy carefully to 

understand how your personal information is handled.

Beyond Board Games Ltd. is registered in the UK with company number 16170814 and our 

registered office is at 23 Coppice, Coxheath, Maidstone, Kent, ME17 4TT.

By using our website or making a purchase, you agree to the collection and use of information in 

accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data when you use our website:

• Personal Identification Information: Name, email address, postal address, phone 

number.

• Transaction Information: Details of products you have ordered, billing and delivery 

addresses, payment information.

• Technical Information: IP address, browser type, device information, browsing activity 

on our website (e.g., pages visited, time spent on the website).

• Marketing and Communication Information: Preferences for receiving marketing 

communications, feedback, and reviews.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders: To fulfil and manage your orders, including dispatching 

products, processing payments, and communicating with you about your order status.

• To provide customer support: To respond to inquiries, resolve issues, and manage 

returns or refunds.

• To improve our services: To understand how our website is used, analyse trends, and 

improve our offerings.

• To send marketing communications: With your consent, to send you promotional 

materials, newsletters, and offers that may interest you.

• To comply with legal obligations: For tax, accounting, and other legal purposes.

4. Sharing Your Information

We will not share, sell, or rent your personal data to third parties for marketing purposes without 

your consent. However, we may share your information with trusted third-party service 

providers to assist us in operating our business, such as:

• Payment providers: To process payments securely.

• Delivery partners: To fulfil your orders and deliver products.

• Analytics and marketing platforms: To help us understand website usage and send 

marketing communications.

We ensure that these third parties comply with applicable data protection laws and only use 

your information to the extent necessary to provide the services they offer.

We may also disclose your personal data if required to do so by law, such as in response to a 

court order or government request.

5. Data Security

We take the security of your personal data seriously. We employ a variety of technical and 

organisational measures to protect your personal information from unauthorised access, 

alteration, disclosure, or destruction. These measures include encryption, secure servers, and 

regular security audits.

However, please note that no method of transmission over the internet or electronic storage is 

100% secure. While we strive to protect your personal information, we cannot guarantee its 

absolute security.

6. Your Rights

Under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you 

have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.

• Right to rectification: If your data is inaccurate or incomplete, you can ask us to correct 

it.

• Right to erasure: You can request that we delete your personal data in certain 

circumstances.

• Right to restrict processing: You can ask us to limit the processing of your personal 

data.

• Right to data portability: You can request that we transfer your data to another service 

provider.

• Right to object: You can object to certain types of processing, such as direct marketing.

If you wish to exercise any of these rights, please contact us using the details below.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this 

Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting 

requirements. Once your data is no longer needed, we will delete or anonymise it in accordance 

with applicable laws.

8. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible 

for the content or privacy practices of those sites. We encourage you to read the privacy policies 

of any third-party websites before submitting any personal data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, 

and the updated policy will take effect as soon as it is published. We encourage you to review 

this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal 

data, please contact us at:

Beyond Board Games Ltd.

23 Coppice, Coxheath, Maidstone, Kent, ME17 4TT

Email: sales@beyondboardgames.co.uk

Phone: 07710406265

This Privacy Policy is effective as of 01/01/2025